Benefits Manager
American Apparel
Benefits Manager
American Apparel
Jacqueline Madrigal is the HR /Benefits Manager at American Apparel, a vertically integrated apparel manufacturer, headquartered in Downtown Los Angeles. She reports directly to company’s CEO. Her primary responsibility is to manage and oversee the company’s Employee Benefits Programs for approximately 8000 employees in the United States. She is also the plan administrator for the Self-funded Medical Plan. Additional areas of responsibility include vendor contracts, organizational development, managing the on-site clinic, wellness programs and employee programs. Ms. Madrigal has strong employee-facing skills and is delivery-focused with the ability to bridge the gap between employees, vendors, and carriers by creating an environment of mutual respect and trust. She is a strategic partner in the development and implementation of policies and procedures that lead to increased efficiency and overall improved workflow.
Ms. Madrigal has a consistent track record of accomplishing and exceeding company goals and objectives. She also excels in both personal and professional undertaking. She has worked extensively in the Healthcare Insurance Industry for the past 10 years. Ms. Madrigal’s knowledge of the healthcare benefits arena has allowed her the ability to think outside the box. In all communication forms, she maintains a positive attitude, and provides the leadership required to complete the project on hand. In addition, she has varied experience in underwriting, accounting, estate planning, benefits administration, COBRA administration, and human resources.
Ms. Madrigal began her career in the insurance industry with FGS Insurance Agency, Inc. in 1985. She worked for FGS until the company was purchased by CSI California Specialty Insurance Services, Inc. While working for CSI, she was promoted to Production Manager. In 1995, after much thought she decided to return to school. While attending courses at Sonoma State University, Ms. Madrigal joined Northwestern Mutual as Sales Agent. After graduation she relocated back to Southern California where she joined SullivanCurtisMonroe as an Administrator of Healthcare Benefits/Account Manager. After SullivanCurtisMonroe, Jacqueline joined Andreini & Company as Senior Account Manager.